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Q1.How do I place my order?
A1.Select your item, then click the "Add to cart" button.
Q2.How do I pay for my order?
A2.We accept Visa, Mastercard, American Express and Discover.
Q3.How long does it take for my order to be processed?
A3.You should receive your order within 14-21 days.
Q4.How is my order shipped?
A4.We use UPS. You can choose air mail, ground or rush.
Q5.How do I contact Customer Service?
A5.You may contact 973-362-2108. Please leave a message with your phone number and we will return your call. We'll be happy to answer your questions.
Q6.What are your shipping and processing charges?
A6.Please see our Shipping chart.
Q7.How do I change or cancel an item I've already ordered?
A7.Immediately contact us by e-mail at psteffen1@netzero.net or fax us at 973-362-0218.
Q8.How do I return an item I've ordered?
A8.Please read our Return Policy.
Q9.Will I receive an account number?
A9.Every customer will receive their own personal account number.
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